Contact Information
If you would like to contact us please email or call us at:
info@elitecreativegroup.com
(404) 955-0700
Elite Creative Group
3316-A South Cobb Dr. Suite 320
Smyrna, GA 30080
If you would like to contact us please email or call us at:
info@elitecreativegroup.com
(404) 955-0700
Elite Creative Group
3316-A South Cobb Dr. Suite 320
Smyrna, GA 30080
FREQUENTLY ASKED QUESTIONS
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Signing Up Process:
You will book your hotel and bed type, and your occupancy when you register. All registrations will automatically be a gold package, with transportation NOT included. Once you make your payment you will be emailed a magic link to access your account. If you registered with roommates they will receive an email notification as well with a magic link for them to make their deposit.
Please note that during our launch, if you sign up for a popular hotel, and your sign up process or payment is delayed or not done quickly during our launch your room can be canceled if we sell out before your payment is complete. All registrations are on a 1st come 1st served bases.
Booking a Party Bus:
Magic Link:
We will be provided to you and your roommate(s) in your personalized magic link. You will receive this magic link once the 1st person in your room pays their deposit. Reuse this magic link as you and your roommate(s) make additional payments.
Traveler Name:
We have replaced “Group Codes” with “Traveler Name”. Traveler Name are not affiliate names or groups of people traveling together. It is a name you create or our system will automatically create. You use your Traveler Name when you want to reference your room when you contact us. If you are a single occupancy, your 1st & last name is your Traveler Name.
If you are a group and will be booking more than one room, and you want to request that your rooms are near each other, please provide the request on your registration form under Hotel Request. You must provide all the “Traveler Names” that want to be near each other, not individual names. Please only make the request if the rooms are in the same hotel.
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Single Occupancy – 1 person in a room.
Double Occupancy – 2 people in a room.
Third Occupancy – 3 people in a room.
Forth Occupancy – 4 people in a room.
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Gold Package is if you are providing your own transportation (ex: driving or flying) and meeting us in Pigeon Forge, TN and you will check in at your registered hotel.
Platinum Package is if you are taking a Party Bus leaving from Atlanta, Charlotte, or Baltimore/DC going to Pigeon Forge, TN.
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If you are rooming with other people you may pay individually or as a group, you will make this selection when you initially sign up. 1 member can pay for everyone in the room or roommates can pay separately.
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6. Can I become an affiliate of the trip? Can I sell the trip to make $$?
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Yes & YES! Click Here For More Details
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YES! Our patrons include upwardly mobile urban professional and the social elite from the entertainment and corporate world. Our vendor fee is $150 not including any additional meeting space required for your set up needs.
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It is not too late to sign up. You would pick up and pay where we are on the current payment schedule.
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If you would like to be near your friends in your hotel, please make the request on your registration page under Bus Request or Hotel Request. You must provide the Traveler Name, not individual names. We can only fulfill request if the Traveler Name(s) is in the same hotel as your room. We will accept request until December 30th.
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If you are traveling with a group and want to be on the same party bus, please make the request on your registration page under Bus Request. You must provide the Traveler Name, not individual names. We will accept request until December 29th. Although we do our best to fulfill bus request, buses are assigned by male to female ratio and based on hotel assignments. We have 7 hotels and we avoid having each party bus go to each hotel, to avoid long delays in your check in process.
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Yes and Yes! Please click on the link for information on our Group Discounts.
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Yes, we provide complimentary transportation to and from all scheduled events from all of our hotels.
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Any changes to your room must be submitted via email, info@elitecreativegroup.com. If you have a roommate(s) please include your roommate(s) in the email to make your change. We cannot make changes to your room over the phone. There must be documentation of all changes to your room. Name changes are subject to a $50 name change fee until December 1st. Name changes after December 1st are subject to a $100 name change fee. We cannot do any name changes after December 29th.
ANS: Once you have booked your room and paid your initial deposit, in your email confirmation you will receive a Suite Upgrade Submission form. Please fill that form out to be added to our Lottery for a Suite. We will draw from this lottery:
– Tuesday August 29th – for Ramsey Hotel & Holiday Inn hotel
– Wednesday August 30th – for Hilton Garden Inn & Inn on the River & Hampton
If you are selected you will be required to pay the difference at the time of your upgrade request.
Suite upgrades are a flat rate: