Contact Information
If you would like to contact us please email or call us at:
info@elitecreativegroup.com
(404) 955-0700
Elite Creative Group
3316-A South Cobb Dr. Suite 320
Smyrna, GA 30080
If you would like to contact us please email or call us at:
info@elitecreativegroup.com
(404) 955-0700
Elite Creative Group
3316-A South Cobb Dr. Suite 320
Smyrna, GA 30080
FREQUENTLY ASKED QUESTIONS
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Signing Up Process:
You will book your hotel and bed type, and your occupancy when you register. You can add on your transportation preference once you have selected your hotel & bed type. If you have roommate(s) please know the correct spelling of their 1st and last name and email address so you can register them with the correct information. After you have registered on our launch day, you will receive an email confirmation within 1-2 days with your room’s group code. Once you receive your group code your roommate(s) will be able to log into your room’s account to pay their deposit as well.
Please note that during our launch, if you sign up for a popular hotel, and your sign up process or payment is delayed or not done quickly during our launch your room can be canceled if we sell out before your payment is complete. All registrations are on a 1st come 1st served bases.
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Single Occupancy – 1 person in a room.
Double Occupancy – 2 people in a room.
Third Occupancy – 3 people in a room.
Forth Occupancy – 4 people in a room.
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Gold Package is if you are providing your own transportation (ex: driving or flying) and meeting us in Pigeon Forge, TN and you will check in at your registered hotel.
Platinum Package is if you are taking a Party Bus leaving from Atlanta, Charlotte, or Baltimore/DC going to Pigeon Forge, TN.
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If you are rooming with other people you may pay individually or as a group, you will make this selection when you initially sign up. 1 member can pay for everyone in the room or roommates can pay separately.
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6. Can I become an affiliate of the trip? Can I sell the trip to make $$?
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Yes & YES! Click Here For More Details
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YES! Our patrons include upwardly mobile urban professional and the social elite from the entertainment and corporate world. Please email us for more information about being a vendor.
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It is not too late to sign up. You would pick up and pay where we are on the current payment schedule.
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If you would like to be near your friends in your hotel, please make the request on your registration page under Bus Request or Hotel Request. You must provide the Traveler Name, not individual names. We can only fulfill request if the Group Codes(s) are in the same hotel as your room. We will accept request until December 27th.
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If you are traveling with a group and want to be on the same party bus, please make the request on your registration page under Bus Request. You must provide the Group Code, not individual names. We will accept request until December 27th. Although we do our best to fulfill bus request, buses are assigned by male to female ratio and based on hotel assignments. We have 9 hotels and we avoid having each party bus go to each hotel, to avoid long delays in your check in process.
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Yes and Yes! Please click on the link for information on our Group Discounts.
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Yes, we provide complimentary transportation to and from all scheduled events from all of our hotels.
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Any changes to your room must be submitted via email, info@elitecreativegroup.com. If you have a roommate(s) please include your roommate(s) in the email to make your change. We cannot make changes to your room over the phone. There must be documentation of all changes to your room. Name changes are subject to a $50 name change fee until December 1st. Name changes after December 1st are subject to a $100 name change fee. We cannot do any name changes after December 27th.
ANS: Suites will be offered to guests that have attended 5 or more Winter Ski Fest trips 1st. If any suites become available we will notify the guests registered at the hotel where the suite is available and give them an opportunity to upgrade their standard room to a suite.
If you book a suite you will be required to the suite upgrade fee at the time of your upgrade request.
Suite upgrades are a flat rate: